PTCL started its operation in 1947, The roots of company goes deeper in Pakistan as it is the largest fixed cable network of Pakistan and offers Broadband Service in more than 2000 cities across the Pakistan including Islamabad, Rawalpindi, Lahore, Karachi, Peshawar, Hyderabad, Quetta, Faisalabad, Multan, Gujranwala, Sialkot, and Sheikhupura. New cities are updated regularly. To know Broadband Service is available in your city? Please call at help line 1236.
PTCL has currently 2,457,949 subscribers as fixed line subscribers from the total of 2,653,525 subscribers and 105,652 subscribers as Wireless subscribers from the total of 299,270 subscribers, these figures have been shared by PTA on its official website.
PTCL with revenue of $3.4 B is ranked 57th in term of revenue as per Wikipedia.
PTCL is offering high speed internet on economical rates either its DSL service, Charji or Fiber to home. PTCL designed packages for Home as well as corporate customers and you can get 4 Mbps to 100 Mbps connection dependent on the infrastructure available in your area. If you are in an area where PTCL internet service is performing best than you are getting unlimited data on affordable price.
How to get new PTCL Connection?
You can order PTCL Broadband connection by simply calling 0800 80800 or 1218, order online by visiting PTCL website at www.ptcl.com.pk, nearest PTCL Shop or PTCL Distributor.
If you are in an area where PTCL is offering GPON FTTH, you can fill this form to order online.
Customers who order a new connection will be required to first pay the installation charges and once payment is received, order installation process starts. You will be informed via SMS & e-mails about order installation.
What is PTCL Coverage Area?
PTCL offers Broadband Service in more than 2000 cities across the Pakistan including Islamabad, Rawalpindi, Lahore, Karachi, Peshawar, Hyderabad, Quetta, Faisalabad, Multan, Gujranwala, Sialkot, and Sheikhupura. New cities are updated regularly. To know Broadband Service is available in your city? Please call at help line 1236.
What are PTCL Installation Charges?
What are the charges to get GPON FTTH on existing copper connection.
Conversion charges for Existing Copper connection to GPON upfront are: PKR. 7,500/-.
Do I have to purchase a modem and pay an activation fee?
You will be provided free modem till you use our services. One time Installation charges will be charged.Modem will remain property of PTCL.
What is PTCL Fair Usage Policy.
Can I have static IP on PTCL Broadband connection?
Yes, customer can avail static IP on his broadband connection.Static IP will be provided in 48 hours.
Static IP for Activation charges are Rs.500 (One time).
Customer will be billed Rs.350 per month in addition to their current bill.
PTCL is initially offering single static IP address to each customer.
Can I complaint using SMS service?
Ye you can complaint using SMS, below is the procedure:
OR
Simply type “HELP” and send to 05 1218 1218
